Frequently Asked Questions
General
What is PuzzleLoom?
PuzzleLoom is a Sudoku puzzle app designed to help you master the game through intelligent hints and learning guides. It offers multiple difficulty levels from Easy to Expert.
Do I need an internet connection to play?
No, PuzzleLoom works completely offline. All puzzles are generated on your device.
Which devices are supported?
PuzzleLoom is available for iPhone and iPad running iOS 17.0 or later.
Gameplay
How do hints work?
When you tap the hint button, PuzzleLoom analyzes the current puzzle state and suggests the next logical step. Unlike simple answer reveals, our hints explain the technique used, helping you learn and improve.
What is Note Mode?
Note Mode allows you to add pencil marks (candidates) to cells. This is essential for advanced solving techniques where you need to track possible numbers.
Can I undo my moves?
Yes, you can undo and redo moves at any time during gameplay using the undo/redo buttons.
What is the Replay feature?
The Replay feature lets you watch your solving process step by step after completing a game. This is great for reviewing your logic and learning from your approach.
Pro Upgrade
What do I get with Pro?
Pro unlocks: unlimited game history storage, Hard and Expert difficulty puzzles, and detailed learning guides for advanced solving techniques.
Is Pro a subscription?
No, Pro is a one-time purchase. You pay once and unlock all Pro features permanently with no recurring charges.
Can I restore my purchase on a new device?
Yes, simply tap "Restore Purchases" in the app settings. Your purchase is linked to your Apple ID and can be restored on any device.
What can I do with the free version?
Free users can play Easy and Normal difficulty puzzles, save up to 3 games, and use hints and replay features.
Technical
Is my data backed up?
Your game data is stored locally on your device. If you have iCloud backup enabled for your device, your app data will be included in your device backup.
How do I report a bug?
Please visit our Contact page to report any issues. Include as much detail as possible to help us investigate.